Returns & Store Credit Policy

At Bino, we want you to love your purchase. If you're not completely satisfied, we offer store credit for eligible returns.

Store Credit Eligibility

You may request a return for store credit within 30 days of receiving your order.

To be eligible, items must be:

• Unworn, unused, and in their original condition
• Returned with all original tags attached
• Returned in the original packaging
• Accompanied by proof of purchase

To request a return, please contact us at binobubs@gmail.com.

If your return is approved, we will provide instructions on how and where to send your item. Items returned without prior approval will not be accepted.

Store Credit

Once your return has been received and inspected, a store credit will be issued for the value of the returned item(s).

Store credit is issued electronically and can be used toward any future purchase on our website.

Please note that original shipping costs are non-refundable.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 7 days of receiving your order at binobubs@gmail.com so we can resolve the issue promptly.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Personalized or custom-made products
• Items that have been worn, washed, or damaged after delivery

Exchanges

We do not offer direct exchanges. If you would like a different size or style, please return your item for store credit and place a new order.

Questions?

If you have any questions regarding returns or store credit, please contact us at binobubs@gmail.com and our team will be happy to assist.